Senior Client Advisor

Responsibilities

• Meet and exceed individual and store sales targets and commercial KPIs
• Build and maintain meaningful relationships with new and existing clients through personalized service
• Deliver an elevated luxury experience by demonstrating expertise in product, fashion, and styling
• Drive client retention and loyalty by managing a personal client book and conducting regular follow-ups
• Execute clientelling activities, including working by appointment to promote incremental purchases
• Contribute to daily store operations, including inventory management, replenishment, and maintaining visual standards
• Foster a positive team environment and collaborate with colleagues to ensure seamless service

Requirements

• Proven track record of delivering sales and exceeding commercial targets
• Previous experience in luxury clientelling and relationship management
• Strong interest in fashion, art, and culture
• Solid understanding of retail operations and competitor products
• Experience working effectively within a team environment
• Fluency in the local language; English proficiency is highly desirable
• Excellent communication and presentation skills with a results-driven mindset

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and create new possibilities for customers and communities worldwide. We are a purposeful, values-driven brand committed to driving industry change and championing sustainable luxury.