Senior Classroom Technology Engineer

Responsibilities

• Perform preventative maintenance, inspections, testing, and repairs on A/V and instructional technology systems to maximize reliability.
• Maintain, upgrade, and repair classroom technology systems and related digital/analog audiovisual equipment.
• Respond to urgent classroom incidents and coordinate timely resolutions to minimize instructional disruption.
• Serve as the operational lead for the classroom technology support team by assigning work, coordinating schedules, and supporting staff onboarding.
• Provide training and one-on-one support to faculty and staff on the effective use of classroom technology.
• Develop and maintain user guides, standard operating procedures, and internal technical documentation.
• Assist with technology refreshes, equipment replacement planning, and the installation of new instructional systems.
• Maintain accurate inventory and service records for all classroom technology assets and repair parts.

Requirements

• Knowledge of classroom A/V systems, instructional presentation technologies, and classroom computers.
• Proficiency in methods used to maintain, repair, install, and troubleshoot audiovisual equipment.
• Strong customer service orientation with the ability to remain professional in time-sensitive settings.
• Ability to communicate technical information clearly to non-technical users.
• Ability to coordinate multiple requests, prioritize operational needs, and adapt to changing schedules.
• Physical ability to lift up to 20 lbs occasionally, and up to 60 lbs with a team lift.

Preferred Qualifications

• Minimum of 5 years of increasing responsibility in classroom technology support.
• Minimum of 3 years of experience in classroom technology design.
• Minimum of 3 years of supervisory leadership experience.

Benefits

• Comprehensive health and wellness plan.
• Tuition remission program for employees, spouses, and dependent children.
• Generous contribution to the University’s 403B retirement plan.
• Generous time off plan.

About the Company

Established in 1891, the University of La Verne is a diverse and inclusive community committed to ethical reasoning, lifelong learning, and community engagement. As a leading private university in California, we provide a vibrant environment where passion meets purpose.