Senior CIAM Architect

Responsibilities

• Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products.
• Own end-to-end solution design for customer authentication, federation, authorization, and directory integration.
• Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes.
• Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications.
• Resolve complex production issues related to authentication, federation, tokens, certificates, and directory services.
• Collaborate with infrastructure, network, security, and DevOps teams to ensure resilient identity services.
• Define engineering standards, deployment patterns, and operational runbooks for CIAM platform support.
• Provide technical leadership and mentorship to engineering teams.

Requirements

• 15+ years of experience in the IAM/CIAM domain.
• 8+ years of hands-on experience with Ping Identity products, specifically PingFederate, PingDirectory, PingAccess, and PingOne.
• Proven experience supporting enterprise-scale customer authentication platforms (10M+ users preferred).
• Deep expertise in SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies.
• Extensive hands-on experience with SSL/TLS, PKI, certificate management (CSR, CA chains), and mutual TLS (mTLS).
• Strong Linux administration and networking fundamentals (DNS, load balancers, reverse proxies).
• Experience with cloud environments, specifically AWS.
• Exposure to CI/CD, Git, Jenkins, and Terraform.

Preferred Qualifications

• Ping Identity certifications (e.g., Ping Identity Certified Professional).
• AWS certifications (e.g., AWS Solutions Architect).
• Experience working within highly regulated industries, such as Banking or Wealth Management.

About the Company

Incedo is a US-based consulting, data science, and technology services firm helping clients achieve competitive advantage through end-to-end digital transformation. We combine strong engineering, data science, and design capabilities to maximize business impact across telecom, banking, and healthcare industries.