Posted 11 hours ago
Senior Caller
Adeeba E Services Pvt LtdSenior Caller
Perks & benefits
Education AllowanceHealth InsuranceHousing AllowancePaid LeaveRelocation AllowanceTransportation
Requirements
Excellent English communication skills, BPO experience preferred, 6 months international outbound experience preferred, Immediate availability
Skills
Technical Supportcustomer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Handle inbound technical support for US and UK processes
- Act as a Web Consultant for AUS processes
- Manage UK Telecom call blocking processes
- Provide high-quality customer service and technical assistance
Requirements
- Excellent English communication skills
- Experience in BPO environments preferred
- At least 6 months of experience in International Outbound for Inbound Tech roles
- Ability to join immediately
- Graduate or Undergraduate degree
Benefits
- Fixed salary paid on the 1st of every month
- High daily, monthly, and attendance-based incentives
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 2000 per candidate
- Salary increment after 9 months
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Adeeba E Services Pvt Ltd · Kolkata
