Senior Business Solutions Engineer

Responsibilities

• Partner with practice group leads, paralegals, and in-house counsel to identify workflow automation and AI integration opportunities
• Act as the technical DRI for Legal AI tools, owning the full lifecycle development within assigned legal functions
• Build, test, and deploy Legal AI workflows, multi-agent workflows, RAG pipelines, and AI copilots
• Run discovery workshops and translate business requirements into engineering-ready specifications
• Navigate internal governance processes including Security and Privacy on behalf of Legal stakeholders
• Maintain the Legal Tech project portfolio and communicate initiatives to leadership
• Design and deliver Claude Enterprise training sessions and create adoption playbooks for Legal personas
• Track usage metrics and adoption KPIs to report impact to leadership

Requirements

• 8+ years of professional experience in Legal Technology or Enterprise SaaS implementation
• Minimum of 2 years of experience using AI in workflows to support customers
• Proven track record of architecting AI-powered applications including multi-agent workflows and LLM integrations
• Experience in forward-deployed, embedded, or client-centric technical positions
• Experience researching and implementing custom applications from marketplaces
• Demonstrated experience designing and implementing custom business solutions using enterprise platforms
• Skilled at stakeholder engagement and cross-functional collaboration in large global organizations
• Excellent written and verbal communication skills for leading workshops and engaging senior leadership

Preferred Qualifications

• Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields
• Experience building MCPs