Senior Business Analyst - People/HR Analytics

Responsibilities

• Partner with HR and business leaders to shape workforce strategy through evidence-based insight and analysis.
• Frame ambiguous people problems into structured analytical questions to inform decision-making.
• Analyze workforce data to uncover trends, drivers, risks, and opportunities aligned to HR priorities.
• Translate complex analyses into clear narratives, implications, and strategic recommendations for senior stakeholders.
• Present insights to senior HR and business leaders using non-technical, decision-focused language.
• Contribute to dashboards, scorecards, and scenario analyses to support strategic planning and workforce management.
• Apply predictive, diagnostic, and “what-if” analysis to support forward-looking workforce decisions.
• Collaborate with data engineering teams to ensure data is reliable, governed, and fit for strategic use.

Requirements

• Bachelor’s degree in Business, Human Resources, Analytics, Computer Science, or a related field.
• 7+ years of experience using people or workforce data to support HR strategy, workforce planning, or talent decision-making.
• Strong analytical judgment and comfort working in ambiguous problem spaces.
• Proven ability to translate data into strategic insights and recommendations rather than just reporting.
• Confidence engaging with senior HR and business leaders to challenge assumptions and explain trade-offs.
• Proficiency with technical tools such as SQL, Python, DAX, or Power BI.
• Strong communication and collaboration skills for both technical and non-technical audiences.

Preferred Qualifications

• Experience supporting workforce planning, organizational design, or HR transformation initiatives.
• Familiarity with data warehouse or data lake environments such as Snowflake.
• Exposure to predictive analytics, scenario modeling, or advanced workforce analytics.
• Experience working with large or global workforce datasets.

About the Company

Ciena is a global leader in high-speed connectivity. We are a technology company that leads with humanity, prioritizing a flexible work environment that empowers individual growth, well-being, and belonging while driving meaningful social and societal impact.