Senior Business Analyst

Responsibilities

• Lead end-to-end business analysis activities for a strategic Credit as a Service transformation program.
• Elicit and document requirements, including BRDs, functional specifications, user stories, and data mapping.
• Map current and future state processes using BPMN process modeling.
• Work across API-led integrations and complex system landscapes to ensure connectivity with external credit providers.
• Facilitate workshops with stakeholders across business, technology, risk, compliance, and vendor teams.
• Support solution design, SIT/UAT testing, operational readiness, and business transition activities.

Requirements

• Demonstrated experience delivering end-to-end business analysis within complex enterprise transformation programs.
• Strong domain expertise in credit assessment, lending, customer onboarding, or decisioning platforms.
• Experience working with API-led integrations and complex system environments.
• Proficiency in producing high-quality documentation such as BRDs, user stories, and BPMN process models.
• Experience working within Agile delivery frameworks (Scrum or Kanban).
• Strong stakeholder management and workshop facilitation skills.
• Experience supporting testing phases including SIT and UAT.

Benefits

• Paid parental leave and well-being initiatives.
• Discounted health insurance and various product/service discounts.
• Access to career development through the Capability Fingerprint and AI-driven learning platforms.
• Regular recognition and rewards for high performance.

About the Company

NCS Australia is a technology services provider committed to quality, innovation, and purposeful work. We partner with clients and communities to drive digital transformation and shape better outcomes through collaboration and creativity.