Senior BI Analyst

About the Company

RealWork is a team of builders and problem-solvers based in Austin, Texas. We are the marketing engine behind thousands of contractors nationwide, helping home service professionals earn the trust they deserve online through SEO-optimized stories, photos, and reviews.

Responsibilities

• Own product and customer analytics end-to-end, from event modeling to executive dashboards
• Partner with Product and Engineering to instrument features and define success metrics
• Use AI tools daily to generate SQL, explore datasets, and produce visualizations
• Analyze customer behavior to identify retention drivers and churn signals
• Design and analyze A/B tests for product changes and onboarding flows

Requirements

• 4–6 years in a product, business, or data analytics role, ideally in SaaS
• Expert-level SQL skills for complex queries in cloud data warehouses
• AI-native workflow using modern AI tools for daily analytical tasks

Preferred Qualifications

• Experience with BigQuery, dbt, or Python
• Proficiency with product analytics tools like Amplitude, Mixpanel, or Pendo
• Experience with web analytics such as GA4 or GTM

Benefits

• Competitive salary, bonus, and equity
• Comprehensive health, dental, vision, and parental benefits
• Flexible PTO and 401(k)