Senior Benefits Administrator

Responsibilities

• Manage basic to medium complex data processing activities for defined benefit plans
• Perform data collation and validation to ensure accuracy and legitimacy
• Research participant records and process payroll, qualifications, payments, and reconciliations
• Process participant requests within established service level standards
• Coordinate with fulfillment teams for letters, documentation, and statements
• Mentor and coordinate peers in their day-to-day activities
• Create and maintain Standard Operating Procedure (SOP) and process documents
• Identify process improvement ideas and perform system testing as assigned

Requirements

• 2+ years of experience in Defined Benefits administration
• Bachelor's degree in any discipline
• Proficient in Microsoft Office or related software
• Strong logical, analytical, and problem-solving skills
• Excellent verbal and written communication skills

Preferred Qualifications

• Certifications in US Benefits
• High integrity and discretion regarding sensitive client data
• Ability to work effectively in both team and individual environments
• Strong planning, priority setting, and delegation skills
• Ability to function well in a high-paced, high-pressure environment

About the Company

Milliman is an independent firm that has delivered market-leading services and solutions to clients worldwide for over 70 years. We help companies navigate complex issues including retirement funding, healthcare financing, risk management, and regulatory compliance through a diverse team of professionals ranging from actuaries to technology specialists.