Senior Benefits Administrator

Responsibilities

• Manage basic to medium complex data processing activities for defined contribution plans
• Perform data collation and validation to ensure accuracy and legitimacy
• Research participant records, process payroll, qualifications, payments, and reconciliations
• Process participant requests within established service level standards
• Coordinate with fulfillment teams for letters, documentation, statements, and confirmation mailings
• Perform system testing and review third-party interface activities
• Mentor and coordinate peers in their day-to-day activities
• Create and maintain Standard Operating Procedure (SOP) and process documents
• Identify process improvement ideas and ensure work meets peer review guidelines

Requirements

• 2+ years of experience in Defined Contributions administration
• Bachelor's degree in any discipline
• Proficiency in Microsoft Office or related software
• Strong logical, analytical, and problem-solving skills
• Excellent verbal and written communication skills

Preferred Qualifications

• Certifications in US Benefits
• High integrity and discretion regarding sensitive client data
• Ability to work effectively in both team and individual environments
• Strong planning, priority setting, and delegation skills
• Ability to function well in a high-paced, fast-moving environment

About the Company

Milliman is a leading global provider of actuarial and consulting services, helping clients manage risk and make informed decisions through deep expertise and data-driven insights.