Senior Associate AR

Responsibilities

• Initiate calls to request the status of claims within the queue
• Contact insurance companies to obtain explanations for denials and underpayments
• Take appropriate actions on claims to ensure timely resolution
• Document all actions taken in claims billing summary notes
• Prioritize pending claims from the aging basket for follow-up
• Manage denials, rejections, and Letters of Authority (LOA) by making required claim corrections
• Adhere to international norms, confidentiality rules, and HIPAA compliance
• Protect the confidentiality and integrity of all information assets in accordance with security policies

Requirements

• Graduate degree or equivalent qualification
• 2+ years of experience in US Healthcare Accounts Receivable (AR)
• Strong analytical skills with a deep understanding of healthcare claims processing
• Professional phone demeanor and excellent verbal communication skills
• Strong organizational and multi-tasking abilities to execute timely follow-ups

Preferred Qualifications

• Proficiency in the MS Office Suite

Benefits

• Competitive compensation package
• Flexible benefits package
• A diverse and supportive workplace environment

About the Company

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. We drive efficiency and resilience across healthcare, financial services, energy, infrastructure, and national security markets.