Senior AppOps Technical Coordinator

Responsibilities

• Accompany and coordinate technical projects impacting AppOps activity
• Ensure delivery commitments are met
• Propose technical solutions
• Produce meeting minutes and project follow-ups

Requirements

• 5-10 years of experience in technical project coordination for large-scale Information Systems
• Strong knowledge of DevOps environments and delivery processes
• Proficiency in observability tools (Dynatrace, Grafana, ELK, Zabbix)
• Experience with containerization (Kubernetes, Docker) and Linux/Windows systems
• Skills in scripting and automation (Python, Bash, Ansible, Jenkins)
• Understanding of networking and security (F5, Firewalls, DNS)
• Knowledge of middleware (Nginx, Apache, Tomcat) and databases (MySQL, MongoDB, Kafka)

About the Company

HELPLINE specializes in user support outsourcing and the implementation of an AI-augmented employee experience. Part of the Everience group, HELPLINE supports the operational needs of CIOs and businesses globally, serving over 200 clients.