Senior Analyst Technology, Strategy and Optimization

Responsibilities

• Work with local markets to understand end-to-end processes and redesign them to improve efficiencies
• Conduct root cause analysis and identify alternative solutions for business problems
• Translate business requirements into actionable items for product teams
• Collaborate with training teams to develop materials and train superusers and end users
• Coordinate with deployment managers to ensure strategic plans are executed effectively
• Lead teams through organizational change processes and report feedback to product owners

Requirements

• Proven experience in business analysis
• Experience in Meetings and Events (M&E) operations
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills in English
• Ability to work collaboratively with global teams in a self-directed manner

Benefits

• Flexible benefits including health insurance, retirement programs, and parental leave
• Travel perks with weekly deals on flights, hotels, cruises, and car rentals
• Access to over 20,000 courses on a dedicated learning platform
• Inclusive culture with access to global INclusion Groups

About the Company

Amex GBT is a global leader in travel management, helping clients foster meaningful relationships through travel and events. We offer an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.