Senior Analyst, Risk Management

Responsibilities

• Conduct onboarding and ongoing customer due diligence
• Perform quality control for investigations including suspicious activity, sanctions, and enhanced due diligence (EDD)
• Manage daily escalation queues for complex or exception cases
• Participate in process improvement and implement best practices
• Serve as a Subject Matter Expert (SME) for AML policies, fraud control, and risk categorization
• Maintain clear communication with stakeholders regarding reporting and record-keeping

Requirements

• Strong knowledge of Sanctions, AML (Anti-Money Laundering), and Financial Crimes
• Experience with Customer Due Diligence (CDD) and Transaction Monitoring
• Familiarity with screening tools such as Dow Jones and LexisNexis
• Knowledge of CRM or customer support applications like Freshdesk
• Understanding of chargeback stages, arbitration penalties, and Visa/Mastercard guidelines
• Bachelor's Degree
• Exceptional verbal and written communication skills
• High attention to detail and ability to identify suspicious behaviors

About the Company

Razorpay is a leading full-stack financial technology company that powers the way businesses move, manage, and grow money. Based in India and expanding across Southeast Asia, Razorpay provides a scalable stack for payments, fraud detection, and real-time risk intelligence.