Posted 9 hours ago
Senior AI Product Manager
AmarthaSenior AI Product Manager - Customer Operations & Automation
Requirements
4–7+ years Product Management experience, Experience building AI-powered products or automation platforms, Knowledge of Generative AI and LLMs, Cross-functional stakeholder management skills
Skills
generative AILLMProduct Management
About the role
About the Company
Amartha is building the financial infrastructure for underserved communities across Indonesia. Since 2010, we have enabled more than 2.7 million micro-entrepreneurs to access capital, grow their businesses, and improve their families' economic well-being.
Responsibilities
- Own the Customer Support product domain including AI-powered self-service experiences, agent copilots, and workflow automation tools
- Drive AI-powered customer and operational transformation by identifying and delivering automated solutions
- Define product strategy, roadmap, prioritization, and success metrics
- Translate emerging AI capabilities into scalable business solutions across customer and operational workflows
Requirements
- 4–7+ years of Product Management experience
- Hands-on experience building and scaling AI-powered products, agents, or automation platforms
- Strong understanding of Generative AI, LLMs, AI agents, and workflow automation
- Strong product execution, stakeholder management, and prioritization skills
- Experience working cross-functionally with engineering, data, operations, and business teams
- Startup, technology, or fintech experience preferred
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Get started — it's freeSenior AI Product Manager
Amartha · South Jakarta
