Senior Account Manager

Responsibilities

• Serve as the primary day-to-day contact for the client, owning communications across briefing, status updates, reviews, and presentations
• Build a trusted, proactive client relationship and identify opportunities to add value to the account
• Write and own all incoming briefs, translating client requirements into clear, actionable creative direction
• Proof and quality-control all outgoing work to ensure accuracy and brand consistency
• Set and track realistic timelines across multiple concurrent projects
• Coordinate with print and merchandise suppliers, managing relationships and delivery schedules
• Manage, develop, and grow a team of four, providing regular constructive feedback
• Allocate resources across the workload and manage project-level budgets, including cost estimation and invoicing

Requirements

• Substantial account management experience in an agency or in-house studio
• Proven experience managing and developing a small creative team
• Solid retail or channel marketing background across print, digital, social, and web channels
• Excellent briefing and proofing skills with a sharp eye for detail
• Strong project management skills and ability to run multiple concurrent projects
• Working knowledge of print and merchandise production processes
• Proficiency in managing project-level budgets and financial administration
• Advanced proficiency with Gen AI tools to improve account management workflows
• Ability to evaluate AI-generated outputs critically for accuracy and brand alignment

Preferred Qualifications

• Professional proficiency in a European language
• Experience designing or refining AI-assisted workflows

About the Company

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we leverage cutting-edge AI technology to revolutionise how we create and deliver work.