Senior Account Manager

Responsibilities

• Drive upsell and cross-sell opportunities across existing accounts to increase ARR
• Build and execute account expansion strategies aligned to customer business goals
• Own renewals, retention, and churn risk mitigation
• Develop strong relationships with key stakeholders and decision-makers
• Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities
• Leverage customer data and usage insights to recommend relevant solutions
• Collaborate with Sales, Product, and Marketing to refine expansion plays
• Maintain accurate pipelines, forecasts, and account plans in CRM tools

Requirements

• 4+ years of experience in Account Management, Sales, or Customer Expansion roles
• Proven track record of upselling, cross-selling, and driving account growth
• Experience in B2B SaaS or technology-driven sales environments
• Strong value-based selling, negotiation, and stakeholder management skills
• Data-driven mindset with comfort in forecasting and reporting
• Hands-on experience with CRMs like Salesforce or HubSpot
• Excellent communication skills with the ability to influence at all levels

About the Company

Hevo is a No-code Data Pipeline platform powering analytics for 2000+ companies including Deliverr, Neo4J, and Groww. Backed by $42M from Sequoia India and Chiratae Ventures, we've grown 20X in customer base over two years and are entering hyper-growth with ambitious revenue targets.