Senior Account Manager, Client Relationship Management, Derivatives Trading

Responsibilities

• Develop and execute strategies to increase trading volumes of Canadian listed derivatives (Options and Futures) within the retail market.
• Build and maintain strategic relationships with retail trading desks, online brokers, universities, and other external stakeholders.
• Oversee, review, and approve all educational content for retail investors, including webinars, blog articles, and presentations.
• Collaborate with Marketing, CRM, and Product teams to distribute client education and promotional content via social media and newsletters.
• Monitor financial markets, derivative market structure, and retail trading volumes to identify new market opportunities.
• Leverage technology and AI to maximize educational impact and scale workload efficiency.
• Manage the Options Trading Contest and assist with incentive rebate programs.

Requirements

• Minimum of 8 years of relevant financial markets experience.
• Thorough understanding of equity derivatives markets and broader financial markets.
• Bachelor’s degree in Economics, Finance, Administration, or a related field.
• Expertise in explaining and writing about complex options strategies.
• Strong analytical, technical, and presentation skills.
• Proven ability to manage complex initiatives and high-level client relationships in a fast-paced environment.
• Willingness to travel within Canada and occasionally internationally.

Preferred Qualifications

• Derivative Market Specialist designation or Certificate in Derivatives Market Strategies.
• CFA or CAIA designation.
• Previous experience in trading or selling derivatives products.
• Fluency in both French and English.

About the Company

TMX Group operates global markets and builds digital communities and analytic solutions that facilitate the funding, growth, and success of businesses, traders, and investors. Our group of companies includes leading global exchanges such as the Toronto Stock Exchange and the Montreal Exchange.