Security Operations Center Specialist

Responsibilities

• Monitor CCTV, alarm systems, critical event management (CEM) platforms, and access control platforms
• Act as the first point of contact for physical security events, alarms, and emergency notifications
• Coordinate with cybersecurity, IT, and facilities teams to mitigate business disruptions
• Liaise with site leadership and law enforcement during and after incidents
• Execute incident management protocols and maintain detailed logs
• Deliver real-time situational awareness and risk assessments to leadership
• Manage service calls for security equipment and support troubleshooting via ticketing platforms
• Perform remote audits, alarm testing, and credential updates
• Participate in After Action Reviews (AARs) to identify improvement opportunities
• Contribute to the development of security protocols and emergency operations plans

Requirements

• Valid driver’s license
• Minimum of 21 years of age
• Ability to work night shifts (10 PM - 8:30 AM CST) and weekends
• Approval by state badging agency to work in the cannabis industry
• Ability to pass all required background checks
• Compliance with all legal and company regulations for the industry

Preferred Qualifications

• 3+ years in physical security, dispatch, emergency operations, or SOC environment
• Experience with CCTV monitoring, alarm response, and access control systems
• High School Diploma or college degree

About the Company

Green Thumb Industries (GTI) is a leading cannabis company focused on physical security and business continuity to protect people, facilities, and assets.