Security Officer

Responsibilities

• Act as the first point of contact for guests and team members
• Handle emergency situations, suspicious activity, and first aid promptly
• Ensure the safety and security of guests, staff, and the resort at all times
• Welcome guests to the Atlas Theatre and verify resort passes
• Provide exceptional customer service to all guests
• Conduct regular foot patrols of the resort premises

Requirements

• Current SIA Door Supervisor Licence
• Proven experience in a similar security role
• Ability to confidently diffuse challenging situations
• Excellent customer service and engagement skills
• Computer literacy
• Willingness to work night shifts and perform lone working

Preferred Qualifications

• Full clean Driving Licence
• First Aid at Work Certificate

Benefits

• Free use of Palms Health & Fitness gym and swimming pool
• 30% discount on shop products
• Discounted holidays at Hopton-on-Sea and Five Lakes Resorts
• Free daily team lunch
• Cycle to Work Scheme
• 10% discount at Aphrodite Beauty Salon
• Access to Potters Development Academy and Trainee Manager Programme
• Employee Assistance and Wellbeing Programmes

About the Company

Potters Resorts is the UK’s only fully-inclusive resort, located in Hopton-on-Sea. We offer a fast-paced, fun environment dedicated to delivering exceptional service and creating extraordinary experiences for our guests.