Security Control Specialist

Responsibilities

• Manage the full cycle of investigations and coordination in response to security breaches or workflow violations
• Communicate with clients and stakeholders during Data Breach incidents
• Conduct Root Cause Analysis (RCA) for incidents, develop preventive measures, and prepare reports for top management
• Analyze client operational processes to identify potential threats and provide recommendations for proactive security improvements
• Verify the security of vendors, software platforms, and third-party services
• Audit new hiring locations for compliance with data protection standards and security tool implementation
• Prepare incident management documentation and procedures and maintain the internal knowledge base

Requirements

• 1+ year of experience in information security incident investigation and processing
• Experience in preparing documentation and developing incident management procedures
• Strong analytical thinking and the ability to make quick decisions to minimize incident impact
• High level of self-organization and task prioritization skills
• Understanding of personal data protection principles and security breach notification rules
• English language proficiency at B2 level or higher
• Fluency in Ukrainian

Preferred Qualifications

• Experience using OSINT tools and methods in investigations
• Experience auditing the security of vendors, software platforms, and third-party services
• Basic understanding of security tools such as SIEM, EDR, DLP, NGFW, VPN, and VDI

Benefits

• Competitive compensation in USD
• Fully remote work options
• Paid onboarding and access to a corporate library
• Culture based on trust with no activity trackers
• Harmony between project workload and personal time

About the Company

SupportYourApp is an international Intelligent Support-as-a-Service company that has provided business process outsourcing services to IT companies worldwide for 15 years. Our international team consists of over 1,300 specialists supporting clients in 60 languages, collaborating with industry leaders like MasterCard, Calm, and MacPaw.