Security Assistant Account Manager

Responsibilities

• Assist the Account Manager with the coordination of all technical and managerial aspects of the security contract at the assigned college campus location.
• Supervise, motivate, coach, and train Security Professionals and shift supervisors regarding performance and operations.
• Maintain and update Post Order manuals, training information, and ensure the post is organized and properly maintained.
• Conduct interviews, evaluate new employees, and provide on-the-job training and orientation.
• Oversee all security reports, logs, and communications, ensuring accurate distribution to the team.
• Manage sub-units such as fire control rooms, command centers, and loading docks as applicable.
• Respond to minor incidents and site emergencies, ensuring appropriate reporting and client notification.
• Identify and escalate personnel issues, payroll concerns, or employee relations complaints to management.

Requirements

• High school diploma or equivalent.
• 3–5 years of professional-level experience, specifically in the security industry, law enforcement, or military.
• Valid state Guard License (or ability to obtain one prior to employment).
• Valid Driver’s License with a clean driving record and at least one year of driving experience.
• Strong verbal and written communication skills with the ability to interact professionally at all levels.
• Ability to work outside normal shift schedules and remain accessible 24/7 for emergency response.

Preferred Qualifications

• College education or completion of business classes.
• Previous experience in security scheduling or operations.
• Proficiency with Microsoft Office software and email.
• Ability to write effective, concise, and legible reports.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in company 401(k) or Supplemental Income Plan (subject to eligibility).
• Paid time off including eight holidays, five sick days, and four personal days.
• Accrued vacation time.

About the Company

Allied Universal is North America’s leading security and facility services company. We provide rewarding careers that offer a sense of purpose within a dynamic, welcoming, and collaborative workplace, contributing to a culture that positively impacts the communities we serve.