SDS RX Dispatcher

Responsibilities

• Monitor and dispatch nuclear medicine transport in a time-efficient and cost-effective manner
• Transmit any concerns or issues to the Customer Service Manager
• Maintain current knowledge of routes and locations to ensure timely service and accurate information
• Address problems and requests by providing solutions or transmitting necessary information
• Interact and communicate with staff in a professional manner
• Utilize E-Courier tracking and dispatching software

Requirements

• 2+ years of Customer Service experience
• Proficiency with E-Courier software or similar dispatching tools
• Excellent computer skills, including data entry, documentation, and organization
• Strong analytical and problem-solving skills
• Ability to multi-task and manage multiple projects concurrently
• Excellent written and verbal communication skills
• Knowledge of management methods and techniques

Benefits

• Affordable medical, dental, and vision coverage (available after 30 days)
• PTO program including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

About the Company

SDS Rx, Powered by DHL, is a leading nationwide courier company specializing in the transport of nuclear medicine. Our mission is to enhance the quality of patient care by ensuring the right medicine reaches the right patient at the right time.