School Membership Specialist

Responsibilities

• Explain key product features and benefits for IXL and Education.com via email and phone
• Generate quotes for new customers, renewals, and upgrades
• Maintain detailed records of business activities and customer communications in Salesforce
• Partner with internal teams to drive new business sales and high renewal rates
• Submit purchase orders and assist with credit card and check payments
• Deliver outstanding customer service to support a growing customer base
• Share feedback to help streamline and improve internal workflows

Requirements

• BA/BS Degree
• 3+ years of customer service experience
• Exceptional phone skills and strong written/oral communication
• Proficiency in G Suite, Excel, and Salesforce
• Detail-oriented and highly organized
• Ability to work onsite in the Raleigh, NC area

Preferred Qualifications

• Experience working in K-12 education
• Passion for bringing technology into the classroom

About the Company

IXL Learning is the country's largest EdTech company, reaching millions of learners through a diverse range of products including IXL, Rosetta Stone, Wyzant, Education.com, and Teachers Pay Teachers. Our mission is to create innovative products that make a real, positive difference for learners and educators.