Scheduling Coordinator

Responsibilities

• Coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits
• Confirm appointments and provide pre-appointment instructions
• Maintain and adjust daily and weekly schedules to maximize provider efficiency
• Deliver exceptional customer service by addressing patient inquiries and concerns
• Accept and accurately post patient payments
• Update and maintain accurate patient records and treatment plans
• Process and file incoming patient information from referring providers
• Generate and analyze scheduling reports to identify trends and inefficiencies
• Adhere to quality assurance protocols and established policies

Requirements

• High school diploma or equivalency
• Previous experience in a medical or dental office in a scheduling or administrative role
• Proficiency with practice management software and Microsoft Office Suite
• Strong organizational skills and attention to detail
• Excellent interpersonal and communication skills
• Knowledge of medical terminology is a plus

Benefits

• Medical, Dental, and Vision Insurance plans
• Health Savings Account (HSA) eligibility available
• Company-paid Life, AD&D, and Long-Term Disability coverage
• 401(k) with employer contribution and profit sharing after six months
• Paid Time Off (PTO) and 8 paid holidays
• Dependent Care Flexible Spending Account (FSA)