Scheduler I

Responsibilities

• Provide administrative support by verifying and scheduling shipping dates and scanning cases.
• Act as a liaison between departments and communicate with dental offices via phone or email to advise of shipping changes.
• Update case tracking systems and customer management software to reflect accurate shipping information.
• Monitor production flow and rush case status to ensure timely completion and adjust shipping dates as necessary.
• Coordinate with the digital team for model printing and assign cases to Dental Technicians.
• Utilize location scanning tools to track case movement and status on the production floor.
• Monitor Outlook email inboxes and perform other related administrative duties as directed.

Requirements

• High school diploma or equivalent.
• 6 to 12 months of call center experience.

Benefits

• Medical, dental, and vision insurance.
• 401K retirement plan.
• Paid time off and paid holidays.
• Supportive work environment and friendly corporate culture.

About the Company

Crown World embraces innovative digital processes and specializes in the production of esthetic, all-ceramic restorations, such as BruxZir® Solid Zirconia crowns and bridges. We are a company passionate about our employees and providing a unique opportunity to grow within a professional dental laboratory setting.