Salesforce Operations Lead

Responsibilities

• Own end-to-end pipeline management within Salesforce, ensuring deals are accurately staged and reflect real-time activity
• Partner with sales leadership to establish pipeline review cadences, stage definitions, and hygiene standards
• Build and maintain forecasting frameworks to provide visibility into pipeline health, coverage ratios, and revenue projections
• Design, build, and maintain advanced Salesforce reports and dashboards to support Sales and Renewals teams
• Monitor data quality and ensure accuracy, consistency, and integrity within the Salesforce platform
• Collaborate cross-functionally with RevOps, Marketing, and Customer Success to align data and processes
• Act as a strategic advisor to sales managers on pipeline strategy and forecasting best practices

Requirements

• 5+ years of experience in Salesforce operations or administration
• Advanced knowledge of Salesforce reporting, dashboard creation, and data analysis
• Demonstrated experience owning pipeline management and sales forecasting processes
• Strong understanding of sales processes, pipelines, and renewal cycles
• Proven ability to translate business requirements into scalable Salesforce solutions
• Excellent analytical, problem-solving, and communication skills

Preferred Qualifications

• Salesforce Administrator certification
• Experience in SaaS or subscription-based business models
• Familiarity with forecasting methodologies (e.g., weighted pipeline, commit/best case models)
• Experience with Salesforce automation tools such as Flows or Process Builder
• Exposure to revenue intelligence or pipeline analytics tools like Clari or Gong

About the Company

SolarWinds is a people-first company dedicated to helping customers accelerate business transformation with simple, powerful, and secure solutions. We thrive in an innovative, fast-paced environment and believe in accomplishing more through teamwork and collaboration.