Salesforce Life Sciences Senior Manager

Responsibilities

• Lead complex Salesforce transformations for biopharma and medtech clients across commercial, patient services, and field excellence.
• Shape business strategy, lead requirements and process design, and guide cross-functional teams through delivery and adoption.
• Drive business development activities, including crafting proposals and identifying new opportunities.
• Develop and mentor practitioners while promoting leading practices in compliance, data privacy, and regulated industry controls.

Requirements

• 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences (biopharma or medtech).
• 7+ years leading Salesforce programs, including 3+ full lifecycle implementations as a program or delivery lead.
• Bachelor’s degree (BA or BS) or 4 additional years of professional experience in lieu of a degree.
• Ability to travel 50% on average based on client needs.

Preferred Qualifications

• Active Salesforce certifications (e.g., Administrator, Sales Cloud, Service Cloud, or Health Cloud Accreditation).
• Experience implementing Health Cloud or patient services solutions such as case management or care management.
• Expertise in commercial pharma functional domains like territory alignment, call planning, or consent management.
• Experience integrating Salesforce with MDM, data, or analytics platforms (e.g., Snowflake, Tableau, or Reltio).
• Proficiency in Agile delivery practices (Scrum/SAFe) using tools like Jira.
• Experience implementing privacy and security controls for HCP/patient data (e.g., HIPAA).

Benefits

• Competitive salary range typically between $193,300 and $292,000.
• Eligibility for discretionary annual incentive programs.
• Comprehensive benefits package including health and wellness support.
• Opportunities for continuous professional development and mentorship.

About the Company

Deloitte is a leading global provider of professional services, dedicated to making an impact that matters for our clients, people, and communities. Our Sales & Service offering drives global customer transformation by blending strategy, technology, and creativity to solve complex challenges.