Posted a day ago
Salesforce Business Analyst
VAM SystemsSalesforce Business Analyst
Requirements
4-6+ years Salesforce Business Analyst experience, Understanding of CRM-driven business processes, Experience in regulated or enterprise environments, Hands-on familiarity with Salesforce capabilities, Strong documentation discipline
Skills
SalesforceCRMAgile
About the role
Responsibilities
- Conduct workshops with stakeholders to document current and future state processes
- Identify inefficiencies and automation opportunities within CRM workflows
- Translate business needs into detailed functional requirements, user stories, and acceptance criteria
- Collaborate with Admins and Developers to ensure solution feasibility and architectural alignment
- Manage the Salesforce enhancement backlog and prioritize initiatives based on ROI
- Coordinate UAT cycles, define test cases, and support user training and enablement
Requirements
- 4-6+ years of experience as a Salesforce Business Analyst
- Strong understanding of CRM-driven business processes
- Experience working in regulated or enterprise environments
- Hands-on familiarity with Salesforce capabilities
- Strong documentation discipline and structured thinking
Preferred Qualifications
- Salesforce Business Analyst Certification
- Agile or Scrum certification
- Experience supporting a large user base (300+ users)
- Experience managing multiple system integrations
About the Company
VAM Systems provides specialized professional services and solutions to support large-scale operations across various industries. We are currently expanding our operations in Qatar.
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VAM Systems · Doha
