Salesforce Administrator

Responsibilities

• Translate ambiguous business requests into scalable technical solutions
• Design, build, and maintain intermediate to advanced Flows to automate insurance lifecycles
• Manage complex data models and perform precise data loading while maintaining relational integrity
• Troubleshoot permissions, sharing rules, OWD, reports, and automation failures
• Balance long-term project delivery with responsive day-to-day support

Requirements

• 3+ years of experience as a Salesforce Administrator or similar role
• Proven experience with intermediate/advanced Flow Builder logic and data migrations
• Ability to resolve complex security, visibility, and reporting issues
• Active Salesforce certifications (e.g., Platform Administrator, Advanced Platform Administrator, or Platform App Builder)
• Ability to work an afternoon shift from 3:00 PM to 12:00 AM IST

Preferred Qualifications

• Agentforce Specialist certification or experience building/deploying Agentforce Agents
• Experience with Amazon Connect or similar CTI integrations within Salesforce

About the Company

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale through a robust three-sided technology platform.