Salesforce Administrator

Responsibilities

• Act as the primary functional owner of Salesforce to align with business objectives
• Gather, document, and translate business requirements into Salesforce configurations
• Configure and maintain objects, fields, page layouts, flows, validation rules, reports, and dashboards
• Manage user access, profiles, permission sets, and data quality standards
• Support release management, including testing, documentation, and user communication
• Provide ongoing user support, training, and guidance to drive adoption
• Collaborate with technical teams and vendors for custom solutions or integrations
• Monitor system performance and identify improvement opportunities
• Maintain clear documentation of processes and configurations

Requirements

• Proven experience as a Salesforce Administrator with a functional focus
• Solid understanding of end-to-end business processes in sales, service, or revenue operations
• Experience translating stakeholder needs into practical Salesforce solutions
• Strong communication skills for working with non-technical users
• Structured, detail-oriented approach with a continuous improvement mindset

Preferred Qualifications

• Salesforce Administrator certification

About the Company

At EOS, we are building a high-performing, values-driven organisation where people are empowered to do their best work. We believe in clarity, accountability, and continuous improvement, and we use technology thoughtfully to support our teams and customers.