Sales/Customer Service Representative

Responsibilities

• Communicate with customers to identify needs and suggest appropriate programs
• Maintain outbound and inbound phone volume to set sales appointments
• Conduct sales presentations within the office environment
• Process payments via cash, check, or credit card
• Field customer questions and complaints with appropriate action
• Instruct new students on classroom and school procedures
• Maintain detailed reports of sales activities using CRM software
• Ensure documentation is compliant with organizational and state/federal policy

Requirements

• High school diploma or equivalent
• Minimum 2 years of sales experience, including inside sales or telecom sales
• Fluency in English and Spanish
• Proficiency with Microsoft Office Suite, Google Suite, or related software
• Experience with CRM software
• Strong negotiation and interpersonal skills

Preferred Qualifications

• Bachelor’s degree in Marketing, Sales, Business, or related field

Benefits

• Health Insurance Subsidy
• Paid Holidays
• PTO Program
• 401K
• Tuition Reimbursement
• Professional Sales Training & Development Opportunities
• Sick Leave

About the Company

Driving Academy provides affordable, state-approved classroom and behind-the-wheel lessons for individuals aspiring to earn a Commercial Driver's License (CDL).