Sales Trainer

About the Company

M-KOPA has crossed 7 million customers across Africa, unlocking billions in credit for people who've never had access to traditional financial services. We are a certified B Corporation with over 2,300 employees and 35,000 agents operating across multiple African markets.

Responsibilities

• Deliver onboarding sessions for new agents covering product knowledge and sales approaches
• Run refresher training sessions for existing agents
• Work with cluster leaders to develop coaching skills for their teams
• Utilize various facilitation methods including role-play and scenario-based learning
• Maintain accurate records of training attendance and assessment results
• Track training effectiveness and provide insights to Regional Sales Managers
• Prepare and refine training materials and coordinate logistics across multiple sites

Requirements

• Diploma or degree in Sales, Business Administration, Training & Development, or a related field
• Demonstrable experience in sales training, sales support, or facilitation
• Proven ability to deliver engaging, results-oriented training sessions
• Proficiency in Microsoft Office Suite
• Strong organizational and communication skills
• Ability to work independently and travel between training sites within the Western Cape