Sales Support Specialist

Responsibilities

• Provide exceptional customer experience and serve as a liaison for customer relations
• Assist the sales team with daily calls, product information, order taking, and credit processing
• Resolve product or service problems by clarifying complaints and determining solutions
• Upsell customers on new products and promotional items
• Maintain knowledge of markets and growing conditions
• Communicate customer needs and preferences to team leaders, account managers, and buyers
• Organize and provide assistance for special sales and promotions
• Perform daily or weekly warehouse and quality control walks
• Ensure all orders are submitted before scheduled cut-off times
• Process credit memos and other job-related paperwork within set timelines

Requirements

• Excellent interpersonal and teaming skills
• Proficiency with PC skills
• Strong attention to detail and accuracy with paperwork and figures
• Proven problem-solving and time management skills
• Excellent written and verbal communication skills
• Ability to plan, organize, and implement projects
• High school diploma or college degree preferred

About the Company

Charlie's Produce is a privately owned wholesale produce company and the largest privately owned produce wholesaler on the West Coast. We focus on quality and a dedicated team passionate about food, supply chain, and community.