Sales Support Representative - Industrial

Responsibilities

• Partner with Sales associates to determine the best products and solutions for customer needs
• Provide personalized customer service through timely quotations and accurate sales orders
• Coordinate deliveries on behalf of customers
• Manage sales calls to provide general information and resolve customer concerns
• Utilize CRM and phone systems to manage customer relationships and communications

Requirements

• 1-3 years of experience in sales or customer service
• 1-3 years of knowledge regarding Pipes and Fittings
• Strong upselling skills and ability to drive sales
• Proficiency in Microsoft Office and general digital literacy
• Ability to work in a fast-paced environment and make timely decisions

Preferred Qualifications

• Highly motivated and customer service oriented mentality
• Proven ability to build long-term professional relationships
• Ability to quickly learn new product knowledge and internal processes

Benefits

• Competitive pay with bonus or incentive plan eligibility
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid parental leave
• Mental health coverage and family building benefits
• Associate discounts and community involvement opportunities

About the Company

Ferguson is a Fortune 500 leader in the distribution of residential and commercial plumbing supplies, HVAC, fire, fabrication, and industrial products. Since 1953, we have provided expertise and solutions to make complex projects simple, successful, and sustainable for our customers. With approximately 36,000 associates across 1,700 locations, we are a community of professionals dedicated to building better infrastructure and businesses.