Sales Supervisor

About the Company

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone. We are a global brand with over 50 stores and our own sustainable factory in LA, recognized by Fast Company and other major publications for our commitment to being climate positive and circular.

Responsibilities

• Consistently meet and exceed sales goals
• Lead the sales floor to deliver an excellent customer experience and build loyal relationships
• Act as a brand ambassador embodying company values and sustainability mission
• Maintain inventory accuracy through regular cycle counts and overseeing inbound/outbound product
• Track metrics for BOH fulfillment and overall inventory accuracy
• Support merchandising presentation strategy and concept standards
• Onboard new hires and provide real-time coaching to improve performance
• Maintain seamless store operational procedures and weekly workflows

Requirements

• Minimum of 3 years of retail experience
• Experience in a sales or operationally intensive business environment
• Ability to work in a fast-paced and ever-changing environment
• Strong interpersonal and communication skills
• Effective problem-solving skills with keen attention to detail
• Availability to work a flexible schedule including days, nights, weekends, and holidays
• Ability to work 30-40 hours per week with open availability across a 7-day work week

Benefits

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays, and volunteer time-off
• 401K with company match
• Clothing discount