Sales Supervisor

Responsibilities

• Supervise and coordinate the tourism sales team to ensure operational excellence
• Monitor commercial goals and KPIs to drive performance
• Design and implement strategies to increase sales and customer acquisition
• Train, mentor, and motivate sales personnel
• Manage and provide follow-up for VIP clients and strategic accounts
• Prepare detailed reports and analyze sales results
• Oversee the management of tourism packages, reservations, and sales closures

Requirements

• Minimum of 3 years of experience in tourism sales or travel agencies
• Proven experience leading commercial teams
• Excellent communication and negotiation skills
• Proficiency in CRM and digital tools
• Strong results-oriented mindset and focus on customer service
• Availability to travel as required

Benefits

• Base salary plus 15% grocery vouchers
• Statutory benefits (IMSS, aguinaldo, etc.)
• Minor medical expense insurance
• Life insurance
• Commission structure
• Training opportunities through FAM TRIPS to top destinations in Mexico and worldwide

About the Company

Despegar is a dynamic company focused on creating unforgettable experiences for travelers. We are a team of experience creators who don't just build journeys—we live them.