Sales Success Executive

Responsibilities

• Bridge the gap between sales, delivery, and client success to ensure a seamless customer journey
• Manage the customer lifecycle from deal closure through implementation and ongoing engagement
• Drive customer satisfaction, retention, and revenue growth
• Collaborate with cross-functional teams to achieve business objectives and ensure successful delivery

Requirements

• 3+ years of experience in Sales, Customer Success, Account Management, or Client Relationship Management
• Proven experience working within the IT industry
• Strong relationship management and interpersonal skills
• Proactive approach to problem-solving and customer engagement

About the Company

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation. We serve more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine deep domain excellence with AI-powered platforms and analytics to help businesses innovate, scale, and build resilience.