Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Mentor and support new or junior associates by reinforcing best practices and store standards
• Promote the health, safety, and proper care of all animals in accordance with company policies
• Assist customers in selecting products and services that best meet their pets' needs
• Support store operations including merchandising, inventory replenishment, and restocking
• Process sales, returns, and exchanges accurately and efficiently
• Assist with opening and closing procedures and support leadership with operational tasks

Requirements

• 1+ years of retail experience
• Strong communication and interpersonal skills
• Proven ability to multitask and thrive in a fast-paced environment
• Customer service excellence and problem-solving skills
• Basic math skills and experience with cash handling and transactions
• Ability to lift and move merchandise or animals weighing up to 50 pounds
• Ability to stand, walk, bend, kneel, and reach frequently

Preferred Qualifications

• Experience in a specialty retail environment
• Passion for animals and existing knowledge of pet care and nutrition

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through a wide range of products, services, and expert support. We operate more than 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside numerous veterinary hospitals and clinics.