Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Mentor and support new or junior associates by reinforcing best practices and store standards
• Promote the health, safety, and proper care of all animals in accordance with company policies
• Assist with sales, returns, exchanges, and educating customers on promotions and loyalty programs
• Support store operations including merchandising, inventory replenishment, and maintaining visual standards
• Act as a floor leader when needed to support workflow and resolve customer concerns

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment
• Strong communication, interpersonal, and customer service skills
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds
• Ability to stand, walk, bend, kneel, and reach frequently in a retail environment
• Flexible availability to support store hours, including evenings, weekends, and holidays

Benefits

• Purpose-driven work making a difference for pets and people
• Opportunities to build leadership skills and grow your career
• A collaborative and inclusive team culture

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through high-quality products, expert support, and essential services across more than 1,500 stores in the U.S., Mexico, and Puerto Rico.