Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Act as a mentor and role model for new and junior associates on the sales floor
• Promote the health, safety, and proper care of all animals in accordance with company standards
• Assist customers in selecting products and services that best meet their pets' needs
• Support store operations including merchandising, inventory replenishment, and restocking
• Process sales, returns, and exchanges accurately and efficiently
• Maintain store cleanliness, organization, and visual standards

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment
• Strong communication, interpersonal, and customer service skills
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds
• Ability to stand, walk, bend, kneel, and reach for extended periods
• Flexible availability to support store hours, including evenings, weekends, and holidays

Preferred Qualifications

• Passion for animals and existing knowledge of pet care and nutrition

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through high-quality products, expert services, and a deep commitment to animal welfare. We operate more than 1,500 stores across the U.S., Mexico, and Puerto Rico, supported by a team of over 29,000 passionate pet lovers.