Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Act as a mentor and role model for new and junior associates on the sales floor
• Promote the health, safety, and proper care of all animals in accordance with company standards
• Assist customers in selecting products and services that best meet their pets' needs
• Support store operations, including merchandising, inventory replenishment, and maintaining visual standards
• Process sales, returns, and exchanges accurately and efficiently
• Assist store leadership with operational tasks, opening/closing procedures, and resolving customer concerns

Requirements

• 1+ years of retail experience
• Strong communication, interpersonal, and customer service skills
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds
• Ability to stand, walk, bend, kneel, and reach frequently in a retail environment
• Flexibility to work various shifts, including evenings, weekends, and holidays

Preferred Qualifications

• Previous experience in a specialty retail environment
• Passion for animals and existing knowledge of pet care and nutrition

Benefits

• Purpose-driven work making a difference for pets and people
• Opportunities to build leadership skills and grow your career within the company
• A collaborative and inclusive team culture

About the Company

Petco is a leader in pet supplies and services, dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through high-quality products, expert support, and a commitment to animal welfare.