Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Mentor and support new or junior associates by reinforcing best practices and store standards
• Promote the health, safety, and proper care of all animals in accordance with company policies
• Assist customers in selecting products and services that best meet their pets' needs
• Support store operations including merchandising, inventory replenishment, and restocking
• Process sales, returns, and exchanges accurately and efficiently
• Act as a floor leader when needed to support workflow and customer experience

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment
• Strong communication, interpersonal, and customer service skills
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 lbs
• Ability to stand, walk, bend, kneel, and reach frequently in a retail environment
• Flexible availability to support operating hours, including evenings, weekends, and holidays

Preferred Qualifications

• Passion for animals and existing knowledge of pet care and nutrition

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through a wide range of products, services, and expert support. We operate more than 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside numerous veterinary hospitals and clinics. At Petco, we are driven by our core values: putting pets first, fostering fun, and owning our commitment to excellence.