Sales Specialist

Responsibilities

• Deliver exceptional, knowledgeable, and compassionate service to pets and pet parents
• Mentor and support new or junior associates by reinforcing best practices and store standards
• Promote the health, safety, and proper care of all animals in accordance with company policies
• Assist with sales, returns, exchanges, and processing transactions accurately
• Support merchandising, inventory replenishment, and maintaining visual standards
• Act as a floor leader when needed to support workflow and customer experience
• Help resolve customer concerns and escalate issues to leadership appropriately

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment
• Strong communication, interpersonal, and customer service skills
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 lbs
• Ability to stand, walk, bend, kneel, and reach for extended periods
• Flexible availability to support store hours, including evenings, weekends, and holidays

Preferred Qualifications

• Passion for animals and existing knowledge of pet care and nutrition

Benefits

• Purpose-driven work making a difference for pets and people
• Opportunities to build leadership skills and grow your career
• A collaborative and inclusive team culture

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. For over 60 years, we have provided essential meals, toys, supplies, and expert support to pet parents. With over 1,500 stores across the U.S., Mexico, and Puerto Rico, we nurture the pet-human bond through products, services, and a deep commitment to animal welfare.