Sales Specialist

Responsibilities

• Meet company and personal sales goals by upholding Frette’s selling ceremonies
• Drive and exceed individual KPI goals through high-level client service
• Capture client data via CRM to develop rapport and generate lasting relationships
• Handle client inquiries across email, phone, WhatsApp, and messaging
• Perform sales and register transactions including cash and credit processing
• Create quotes and coordinate bespoke orders or alterations
• Execute white glove services including home consultations and installations
• Execute daily operations including opening/closing procedures and cash handling
• Maintain visual standards, including VM rotations and cleanliness
• Participate in shipment processing and bi-annual inventory

Requirements

• Minimum 3+ years of experience in luxury retail, hospitality, or interior design
• Proficiency with POS, Microsoft Office, and Google Workspace
• Flexibility to work retail schedules including evenings, weekends, and holidays
• Ability to lift and mobilize items up to 40 lbs
• Strong organization and follow-up skills
• Ability to stand, stoop, kneel, and use ladders safely

About the Company

For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Renowned for its signature finish, Frette's legacy lives on in luxury hotels, private residences, yachts, and jets.