Sales Specialist

Responsibilities

• Meet company and personal sales goals by upholding Frette’s selling ceremonies
• Drive and exceed individual KPI goals through high-level client service
• Capture client data via CRM to develop rapport and generate lasting relationships
• Handle client inquiries across email, phone, WhatsApp, and messaging
• Perform sales and register transactions including cash and credit processing
• Create quotes and coordinate bespoke orders or alterations
• Execute white glove services including home consultations and installations
• Execute daily operations including opening/closing procedures and cash handling
• Maintain visual standards, including VM rotations and bed changes
• Participate in shipment processing and bi-annual inventory

Requirements

• Minimum 3+ years of experience in luxury retail, hospitality, or interior design
• Proficiency with POS, Microsoft Office, and Google Workspace
• Flexibility to work retail schedules including evenings, weekends, and holidays
• Ability to lift up to 40 lbs and perform physical tasks like standing, kneeling, and bending
• Strong organization and follow-up skills

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short and long term disability
• 401K with Company match
• Paid maternity and paternity leave
• Employee discount
• Paid holidays and paid time-off policy

About the Company

For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Renowned for its signature finish, Frette provides high-end linens for luxury hotels, private residences, yachts, and jets worldwide.