Sales Specialist

Responsibilities

• Manage multichannel interactions with customers via showroom, phone, email, and chat
• Present vehicles, commercial offers, and services to guide customers through the purchase process
• Identify up-selling and cross-selling opportunities and conclude commercial negotiations
• Support customers during vehicle delivery, explaining vehicle features and contract details
• Manage back-office and after-sales activities in collaboration with relevant departments
• Propose improvements to the offer and service in collaboration with management

Requirements

• At least 2 years of previous experience in private customer sales
• Experience in the automotive sector or a strong personal passion for cars is a plus
• Excellent communication and active listening skills
• Strong organizational skills and ability to manage a customer portfolio autonomously
• Result-oriented mindset with the ability to meet company objectives
• Intermediate proficiency in MS Excel and experience with CRM systems
• Experience with MS Dynamics 365 is a plus

About the Company

Founded in 2016, brumbrum is the first Italian e-commerce for used cars. Our goal is to revolutionize the automotive market by overcoming the physical barriers of traditional dealerships through a digital platform and innovative technologies. Since November 2022, brumbrum has been part of Aramis, the leading European group for online used car sales.