Sales Specialist

Responsibilities

• Manage multichannel interactions with customers via showroom visits, phone, email, and chat
• Present vehicles, commercial offers, and services to guide customers through the purchase process
• Identify up-selling and cross-selling opportunities, conduct negotiations, and close deals
• Support back-office and after-sales activities in collaboration with relevant departments
• Propose improvements to offerings and services in collaboration with area management

Requirements

• At least 2 years of previous B2C sales experience
• Previous experience in the automotive sector or a strong personal passion for cars
• Excellent communication and active listening skills
• Strong organizational skills and ability to manage a customer portfolio autonomously
• Result-oriented mindset with a practical approach to problem-solving
• Intermediate proficiency in MS Excel and experience with CRM systems
• Experience with MS Dynamics 365 is a plus

About the Company

Founded in 2016, brumbrum is Italy's first e-commerce platform for used cars. Part of the Aramis group, brumbrum aims to revolutionize the automotive market through digital innovation, offering an intuitive and simple purchasing experience.