Sales & Service Coordinator

Responsibilities

• Prepare quotations, proposals, and sales-related documentation
• Maintain customer records, order details, and follow-up schedules
• Coordinate with the sales team for order processing and dispatch tracking
• Schedule service visits and assign engineers based on requirements
• Maintain records of service requests, AMCs, and warranty details
• Handle customer queries via phone and email to ensure issue resolution
• Update data in Excel, CRM, or ERP systems and prepare daily/weekly reports

Requirements

• Graduate degree in any stream (BBA or B.Com preferred)
• 0–1 year of experience (Freshers are welcome to apply)
• Proficiency in MS Excel and MS Word
• Strong communication and coordination skills
• Ability to multitask and maintain high attention to detail

Benefits

• Hands-on training in sales and service coordination
• Opportunity to work with cross-functional teams in the ICT and IoT sector
• Growth opportunities within a long-standing organization
• Supportive and learning-oriented work environment

About the Company

Established in 1994, Atlanta Systems Private Limited is a leader in India's ICT landscape, specializing in IoT-GPS Telematics hardware products and solutions. With a commitment to the Make-In-India initiative, the company manages everything from hardware conceptualization and software development to indigenous manufacturing in their state-of-the-art SMT facility.