Sales Process Specialist

Responsibilities

• Engage with customers via telephone or electronic inquiries to manage orders, quotes, and post-sales administrative activities.
• Develop and share quotes for specified lead categories using standardized pricing tools under moderate supervision.
• Process orders into the ERP system following quote acceptance and ensure timely follow-up to convert quotes into orders.
• Support account managers and owners by performing administrative tasks and tracking previous orders.
• Handle post-sale inquiries regarding invoicing, name/address changes, file transfers, and other support queries.
• Provide data from internal sources to facilitate deeper knowledge of accounts and business opportunities.

Requirements

• High school diploma required.
• 2+ years of related experience in sales processes or administration.
• Proficiency in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software.
• Bilingual fluency in both French and English.
• Strong communication, administrative, and business acumen skills.

Preferred Qualifications

• University Degree (Bachelor's Degree) in a related discipline.
• 4+ years of related professional experience.
• Ability to conduct technical presentations to senior management and customers.

Benefits

• Estimated annual compensation of $60,000 - $72,000, including base salary and performance-based incentives.
• Comprehensive health benefits including medical, dental, and vision.
• Wellness benefits covering mental and financial health.
• Retirement savings options.
• Paid time off including vacation, holidays, and sick time.

About the Company

UL Solutions is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities for customers in more than 110 countries. We provide testing, inspection, and certification services that help businesses innovate and grow responsibly.